Exact Match is an option that controls how keywords are detected in comments or messages.
When enabled, the automation will only trigger if the incoming text matches the keyword exactly — no extra words allowed.
When disabled, the automation will trigger as long as the keyword appears anywhere in the text.
Note: Keyword matching in Repliz is not case-sensitive.
For example, buy, Buy, or bUY are treated as the same keyword.
Exact Match Keyword in Keyword Matching
Exact Match Keyword in Type Keyword
Example
Keyword:Buy
Exact Matchdisabled
I want to buy two of these, how much? → ✅ Triggered
Got it! → ❌ Not triggered
bUY please → ✅ Triggered
BUY → ✅ Triggered
Exact Match enabled
I want to buy two of these, how much? → ❌ Not triggered